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CLUSTER
2008
IEEE
13 years 5 months ago
Translating Service Level Objectives to lower level policies for multi-tier services
Service providers and their customers agree on certain quality of service guarantees through Service Level Agreements (SLA). An SLA contains one or more Service Level Objectives (S...
Yuan Chen, Subu Iyer, Xue Liu, Dejan S. Milojicic,...
CORR
2010
Springer
108views Education» more  CORR 2010»
13 years 3 months ago
Service Level Agreement (SLA) in Utility Computing Systems
In recent years, extensive research has been conducted in the area of Service Level Agreement (SLA) for utility computing systems. An SLA is a formal contract used to guarantee th...
Linlin Wu, Rajkumar Buyya
ESCIENCE
2007
IEEE
13 years 11 months ago
A SLA-Oriented Management of Containers for Hosting Stateful Web Services
Service-Oriented Architectures provide integration of interoperability for independent and loosely coupled services. Web services and the associated new standards such as WSRF are...
Christoph Reich, Kris Bubendorfer, Matthias Banhol...
ICNP
2000
IEEE
13 years 9 months ago
A Scalable Monitoring Approach for Service Level Agreements Validation
In order to detect violations of end-to-end service level agreements (SLA) and to isolate trouble links and nodes based on a unified framework, managers of a service provider net...
Mun Choon Chan, Yow-Jian Lin, Xin Wang
GI
2010
Springer
13 years 3 months ago
Towards a Service Level Management Framework for Service Value Networks
: The ongoing trend towards a global services economy creates considerable market opportunities and challenges for providers of Software-as-aService (SaaS). For meeting customer ex...
Christof Momm, Frank Schulz