Owing to the turbulent and fast changing environment in which Chinese firms operate, Information Systems (IS) implementation triggers important organizational changes in these fir...
Post-mortem project reviews often yield useful lessons learned. These project reviews are mostly recorded in plain text. This makes it difficult to derive useful overall findings ...
Joost J. P. Schalken, Sjaak Brinkkemper, Hans van ...
Success factors for measurement programs as identified in the literature typically focus on the `internals' of the measurement program: incremental implementation, support fr...
Measurement programs in software organizations are an important source of control over quality and cost in software development. The findings of this research presented here are ba...
Anandasivam Gopal, Mayuram S. Krishnan, Tridas Muk...
This paper explores the role of Information Technology (IT) in the management of municipally-owned and operated public utilities. Through semi-structured interviews of senior mana...