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HICSS
2003
IEEE
101views Biometrics» more  HICSS 2003»
13 years 10 months ago
System Architecture for Cross Border Payment A Case Study for the Financial Services Industry
The financial services industry is changing rapidly as a result of advances in information technology (IT), telecommunications and the Internet. Technological innovations and incr...
Nadia Ayad, Alexander Verbraeck
BPM
2007
Springer
265views Business» more  BPM 2007»
13 years 11 months ago
BPM on Top of SOA: Experiences from the Financial Industry
Abstract. Service Oriented Architecture (SOA) forms an ideal infrastructure for Business Process Management as applications are invoked using standard interfaces and protocols. Aut...
Steen Brahe
HICSS
2005
IEEE
176views Biometrics» more  HICSS 2005»
13 years 10 months ago
Architecture for Customer Relationship Management Approaches in Financial Services
The majority of financial services companies in Germany and Switzerland have, with varying objectives and success, conducted customer relationship management (CRM) implementation ...
Malte Geib, Annette Reichold, Lutz Kolbe, Walter B...