This paper presents a case study showing how Repertory Grid Analysis (RGA) can be used to construct shared meaning during information systems development, implementation and use. ...
Articulation work is a critical factor in information infrastructure building projects that involve multiple and diverse communities. It brings awareness of language differences, ...
The interoperability of systems to support cooperative work requires moving beyond purely technical issues; it also concerns the means and practices that users adopt to articulate...
The development of the semantic Web will require agents to use common domain ontologies to facilitate communication of conceptual knowledge. However, the proliferation of domain on...
This paper argues that the design of remote help-giving systems should be grounded in articulation work and the methodical ways in which help-givers and help-seekers coordinate th...
Andy Crabtree, Jacki O'Neill, Peter Tolmie, Stefan...