Under the umbrella of buzzwords such as “Business Activity Monitoring” (BAM) and “Business Process Intelligence” (BPI) both academic (e.g., EMiT, Little Thumb, InWoLvE, Pro...
Boudewijn F. van Dongen, Ana Karla A. de Medeiros,...
Simulation is widely used as a tool for analyzing business s but is mostly focused on examining rather abstract steady-state situations. Such analyses are helpful for the initial d...
Anne Rozinat, Moe Thandar Wynn, Wil M. P. van der ...
Traditional data mining techniques have been extensively applied to find interesting patterns, build descriptive and predictive models from large volumes of data accumulated throug...
Mykola Pechenizkiy, Nikola Trcka, Ekaterina Vasily...
Contemporary information systems (e.g., WfM, ERP, CRM, SCM, and B2B systems) record business events in so-called event logs. Business process mining takes these logs to discover p...
Wil M. P. van der Aalst, Hajo A. Reijers, A. J. M....
It is vital to use accurate models for the analysis, design, and/or control of business processes. Unfortunately, there are often important discrepancies between reality and models...