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» To Measure or not to measure: Why web usability is different...
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IRCDL
2010
13 years 6 months ago
Interactive Visual Representations of Complex Information Structures
One of the most challenging issues in managing the large and diverse data available on the World Wide Web is the design of interactive systems to organize and represent information...
Gianpaolo D'Amico, Alberto Del Bimbo, Marco Meoni
CHI
2011
ACM
12 years 8 months ago
When designing usability questionnaires, does it hurt to be positive?
When designing questionnaires there is a tradition of including items with both positive and negative wording to minimize acquiescence and extreme response biases. Two disadvantag...
Jeff Sauro, James R. Lewis
HICSS
2003
IEEE
115views Biometrics» more  HICSS 2003»
13 years 10 months ago
Context-Driven Assessment of Commercial Web Sites
Companies seeking to achieve significant benefits through e-business need to create an effective and usable web presence to ensure successful interaction and communication with th...
Amit Basu
SIGDOC
2005
ACM
13 years 10 months ago
Usability over time
Testing of usability could perhaps be more accurately described as testing of learnability. We know more about the problems of novice users than we know of the problems of experie...
Valerie Mendoza, David G. Novick
CHI
2004
ACM
14 years 5 months ago
Older adults and web usability: is web experience the same as web expertise?
Level of Web experience is often a factor for which researchers attempt to control while conducting experimental studies on Web usability. It is typically measured by some means o...
Ann Chadwick-Dias, Donna P. Tedesco, Thomas S. Tul...