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OSDI
2004
ACM
14 years 5 months ago
Understanding and Dealing with Operator Mistakes in Internet Services
Operator mistakes are a significant source of unavailability in modern Internet services. In this paper, we first characterize these mistakes by performing an extensive set of exp...
Fábio Oliveira, Kiran Nagaraja, Ricardo Bia...
ASPLOS
2006
ACM
13 years 10 months ago
A: an assertion language for distributed systems
Operator mistakes have been identified as a significant source of unavailability in Internet services. In this paper, we propose a new language, A , for service engineers to writ...
Andrew Tjang, Fábio Oliveira, Richard P. Ma...
EUROSYS
2010
ACM
14 years 1 months ago
Barricade: Defending Systems Against Operator Mistakes
In this paper, we propose a management framework for protecting large computer systems against operator mistakes. By detecting and confining mistakes to isolated portions of the ...
Fabio Oliveira, Andrew Tjang, Ricardo Bianchini, R...
EUROSYS
2007
ACM
13 years 8 months ago
Automatic configuration of internet services
Recent research has found that operators frequently misconfigure Internet services, causing various availability and performance problems. In this paper, we propose a software inf...
Wei Zheng, Ricardo Bianchini, Thu D. Nguyen
HRI
2010
ACM
13 years 11 months ago
Gracefully mitigating breakdowns in robotic services
— Robots that operate in the real world will make mistakes. Thus, those who design and build systems will need to understand how best to provide ways for robots to mitigate those...
Min Kyung Lee, Sara Kielser, Jodi Forlizzi, Siddha...