2 search results - page 1 / 1 » Using simulation to predict market behavior for outbound cal... |
WSC
2007
13 years 7 months ago
2007
In the last few years, the call center industry has considerably grown especially the outbound call center area, such as telemarketing. The productivity of the call centers has si...
HICSS
2003
IEEE
13 years 10 months ago
2003
IEEE
The economic impact of the growth dynamic of standards is often described from a macroeconomic point of view, employing network effect theory and models dealing with externalities...