293 search results - page 3 / 59 » Value-at-Risk in IT Services Contracts |
MANSCI
2008
13 years 6 months ago
2008
A call center with both contract and non-contract customers was giving priority to the contract customers only in off-peak hours, precisely when having priority was least importan...
ELECTRONICMARKETS
1998
13 years 5 months ago
1998
AbstractAbstractAbstractAbstract A design and pilot implementation of a system, called InterProcs, supporting electronic contracting is presented. A key concept in the design of th...
ENTCS
2010
13 years 6 months ago
2010
An adaptation contract describes composition constraints and adaptation requirements among several services which were not initially built to interoperate with each other. The man...
APN
2009
Springer
14 years 18 days ago
2009
Springer
Web Service orchestrations are compositions of different Web Services to form a new service. The services called during the orchestration guarantee a given Quality of Service (QoS...
ICWS
2009
IEEE
14 years 3 months ago
2009
IEEE
—In this paper we extend our previous work on soft probabilistic contracts for QoS management, from the particular case of “response time”, to general QoS parameters. Our stu...