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CSCW
2000
ACM
13 years 10 months ago
2000
ACM
We discuss findings from an ethnographic study of instant messaging (IM) in the workplace and its implications for media theory. We describe how instant messaging supports a varie...
CSCW
2000
ACM
13 years 10 months ago
2000
ACM
This paper presents an analysis of written and electronic records that document the collaborative process of packing museum artifacts in preparation for a move. The majority of da...
CSCW
2000
ACM
13 years 5 months ago
2000
ACM
This paper describes a novel knowledge-based approach for helping workflow process designers and participants better manage the exceptions (deviations from an ideal collaborative ...
CSCW
2000
ACM
13 years 10 months ago
2000
ACM
Open-source software, usually created by volunteer programmers dispersed worldwide, now competes with that developed by software firms. This achievement is particularly impressive...
CSCW
2000
ACM
13 years 10 months ago
2000
ACM
Companies are experimenting with putting teams into warrooms, hoping for some productivity enhancement. We conducted a field study of six such teams, tracking their activity, atti...