Successful online communities have complex cooperative arrangements, articulations of work, and integration practices. They require technical infrastructure to support a broad div...
Travis Kriplean, Ivan Beschastnikh, David W. McDon...
People dynamically structure social interactions and activities at various locations in their environments in specialized types of places such as the office, home, coffee shop, mus...
Quentin Jones, Sukeshini A. Grandhi, Samer Karam, ...
Responsiveness, or the time until a person responds to communication, can affect the dynamics of a conversation as well as participants' perceptions of one another. In this p...
Daniel Avrahami, Susan R. Fussell, Scott E. Hudson
Staying in touch with extended family members can be a challenge in part because of the time and effort required, even with the help of current technologies. To explore the value ...
A. J. Bernheim Brush, Kori M. Inkpen, Kimberly Tee
Nonprofit social service organizations provide the backbone of social support infrastructure in the U.S. and around the world. As the ecology of information exchange moves evermor...