The Technology for Emerging Markets (TEM) group at Microsoft Research India seeks to address the needs and aspirations of people in the world's developing communities. Our re...
The performance of a collaborative system depends on how two mandatory collaborative tasks, processing and transmission of user commands, are scheduled. We have developed multiple...
This paper explores key issues people experience managing personal boundaries within and across social technologies. We look in particular at email and online social networks. We ...
This paper reports on an ethnographic study of the technology-enabled behavior that took place amongst a citizen population living in a conflict zone. We interviewed 65 Iraqi citi...
The presence of network latency leads to usability problems in distributed groupware applications. Example problems include difficulty synchronizing tightly-coupled collaboration...