Interpreting the outcome of a recent survey on Internet banking in Europe, [CARIGNANI et al., 2000], we point the attention to the adoption of Web technologies in Italian retail b...
Following its 1996 liquidity crisis, Ducati, an Italian manufacturer of high-performance motorcycles, took several initiatives aiming at strengthening the company brand, enhancing...
Adverse events in hospitals, events in which harm results to a person receiving health care, are well documented (Wilson 1995, Hepler 2001). However, while factors such as lack of...