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    2010
    241views Knowledge Management» more  EKNOW 2010»
    Identifying Knowledge Management Challenges in a Service Desk: A Case Study
    13 years 6 months ago
    Identifying Knowledge Management Challenges in a Service Desk: A Case Study
    Download  www.uku.fi
    Marko Jäntti, Jaakko Kalliokoski
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    EKNOW
    2010
    194views Knowledge Management» more  EKNOW 2010»
    Workshop-Based Risk Assessment for the Definition of Secure Business Processes
    13 years 2 days ago
    Workshop-Based Risk Assessment for the Definition of Secure Business Processes
    Download  publik.tuwien.ac.at
    Nowadays, industry and governments are faced with an increasing number of varying threats concerning the security of their valuable business processes. Due to the vast damage pote...
    Thomas Neubauer, Markus Pehn
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