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    CHI
    2010
    ACM
    169views Human Computer Interaction» more  CHI 2010»
    What do you know?: experts, novices and territoriality in collaborative systems
    13 years 11 months ago
    What do you know?: experts, novices and territoriality in collaborative systems
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    When experts participate in collaborative systems, tension may arise between them and novice contributors. In particular, when experts perceive novices as a bother or a threat, th...
    Jennifer Thom-Santelli, Dan Cosley, Geri Gay
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