IJCIM
2007
13 years 4 months ago
2007
: This paper analyzes the shortage of traditional ERP systems in the current dynamic and competitive enterprises environment. The new generation ERP system needs to be frequently c...
ENGL
2007
13 years 4 months ago
2007
—This paper presents the application of quality function deployment (QFD) to process analysis. QFD has been applied in various industries since the 1960s, but traditional QFD met...
ECIS
2000
13 years 6 months ago
2000
- The issue of web-site quality is tackled from the perspective of the `voice of the customer'. Quality function deployment (QFD) is adopted as a framework for identifying web...
ECIS
2001
13 years 6 months ago
2001
This paper reports on the evaluation of wireless Internet news sites using the WebQual/m instrument. From initial application in the domain of traditional Internet Web sites, the ...