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SIGUCCS
2004
ACM
9 years 7 months ago
Window to a new world: online freshman orientation via portal
In June 2003, Lehigh University embarked on an experiment to present incoming freshmen with an online pre-orientation experience using the SCT Luminis 3 Portal environment. Three ...
Sherri Yerk-Zwickl
SIGUCCS
2004
ACM
9 years 7 months ago
A platform independent tool for evaluating performance of computing equipment for a computer laboratory
Designing computing equipment for a computer laboratory is not easy. In a class in a computer laboratory, it is not unusual that all students do the same thing simultaneously. Tre...
Takashi Yamanoue
SIGUCCS
2004
ACM
9 years 7 months ago
Walking the tightrope of faculty support
Determining the desired relationship between IT professionals and faculty is an important step in setting expectations and developing programs to achieve that relationship. Two co...
Kelly Wainwright, Bruce Arnold
SIGUCCS
2004
ACM
9 years 7 months ago
Software's little helpers: managing your lab areas
There are always more labs and other things to attend to than available bodies to watch over said pesky details. How can we keep an eye on the ever-present large and small events ...
Doug Simpson
SIGUCCS
2004
ACM
9 years 7 months ago
Online solutions: looking to the future of knowledgeBase management
The Princeton University Help Desk KnowledgeBase (KB) is a searchable online information system that publishes Princetonspecific computer solutions to better serve the University ...
Annie Saunders
SIGUCCS
2004
ACM
9 years 7 months ago
Research based methods for using powerpoint, animation, and video for instruction
This paper is a literature review on practical techniques and guidelines using PowerPoint, animation, and video effectively for instruction. The motivation to collect research bas...
Trevor Murphy
SIGUCCS
2004
ACM
9 years 7 months ago
Communities of practice: dare to share the knowledge
Communities of practice are not a new idea, but they are being looked at more closely as an important tool for learning and mastering knowledge challenges. Communities of practice...
Debbie Mojta
SIGUCCS
2004
ACM
9 years 7 months ago
eXtreme deployment: distributing and configuring 450 student laptops in five hours
Drew University has been recognized as a leader in Ubiquitous
E. Axel Larsson, Russell Sprague
SIGUCCS
2004
ACM
9 years 7 months ago
Spam software evaluation, training, and support: fighting back to reclaim the email inbox
This paper explains two projects dealing with spam recently completed at Iowa State University (ISU). The first project was undertaken by a team composed of members of the campus ...
Jeff Balvanz, Don Paulsen, Joe Struss
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