Story lifecycle in a product development organization

This poster describes an integrated set of stories and story-based activities that we have used in product development in IBM Software Group's Lotus product organizations. We use five types of stories (stories from the field, concept stories, designexploration stories, partner-integration stories, and product demonstrations). We describe the "inputs" and "outcomes" of each stage of our developing "story lifecycle," illustrating our method with multiple case studies. Author Keywords Design, story, scenario, HCI in organizations ACM Classification Keywords H.5.2 User Interfaces (theory and methods; methodology) Over the past several years, the Lotus User Experience Group has developed an integrated series of story artifacts and story-based activities in support of userexperience-focused design in product development. Unlike academic or experimental accounts of story-based work [1, 3], our set of methods has to be firmly integrated into existing practic...

• Type: Conference
• Year: 2004
• Where: CHI
• Authors: Majie Zeller, Sandra L. Kogan, Michael J. Muller, Merry Morse
• Keywords: CHI 2004, Concept Story Design, Human Computer Interaction, Integration Story Product, Story Product Demo