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JECR
2002

HCI Research Issues in Electronic Commerce

7 years 7 months ago
HCI Research Issues in Electronic Commerce
This article outlines a number of important research issues in human-computer interaction in the e-commerce environment. It highlights some of the challenges faced by users in browsing Web sites and conducting searches for information, and suggests several areas of research for promoting ease of navigation and search. Also, it discusses the importance of trust in the online environment, describing some of the antecedents and consequences of trust, and provides guidelines for integrating trust into Web site design. The issues discussed in this article are presented under three broad categories of human-computer interaction
Fiona Fui-Hoon Nah, Sidney A. Davis
Added 22 Dec 2010
Updated 22 Dec 2010
Type Journal
Year 2002
Where JECR
Authors Fiona Fui-Hoon Nah, Sidney A. Davis
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