How Do People Get Back to Information on the Web? How Can They Do It Better?

: In one study, people are observed to keep web information for later use through many different methods including the use of Bookmarks (or Favorites), self-addressed email, hand-written notes, and paper print-outs. Each keeping method realizes its own constellation of important features or functions. No observed method provides all desired functions. .A simple “Add Favorite 2” prototype is developed to support a “super” keeping method designed to realize more functions (reminding, context, multiple points of access) in a single effort. Results were mixed. A second study indicates that people may be increasingly returning to desired web

• Type: Conference
• Year: 2003
• Where: INTERACT
• Authors: William P. Jones, Harry Bruce, Susan T. Dumais
• Keywords: Hand-written Notes, INTERACT 2003, INTERACT 2007, Observed Method, Paper Print-outs