Sciweavers

AIM
2002

Staff Scheduling for Inbound Call and Customer Contact Centers

13 years 3 months ago
Staff Scheduling for Inbound Call and Customer Contact Centers
Alex S. Fukunaga, Ed Hamilton, Jason Fama, David A
Added 16 Dec 2010
Updated 16 Dec 2010
Type Journal
Year 2002
Where AIM
Authors Alex S. Fukunaga, Ed Hamilton, Jason Fama, David Andre, Ofer Matan, Illah R. Nourbakhsh
Comments (0)