16 search results - page 1 / 4 » A Multiple-Item Scale for Assessing E-Government Service Qua... |
EGOV
2009
Springer
13 years 11 months ago
2009
Springer
A critical element in the evolution of e-governmental services is the development of sites that better serve the citizens’ needs. To deliver superior service quality, we must fir...
AAAI
2007
13 years 7 months ago
2007
This paper describes an e-Government AI project that provides a range of intelligent AI services to support automated assessment of various types of applications submitted to an i...
EGOV
2010
Springer
13 years 6 months ago
2010
Springer
Abstract. Research works and surveys focusing on e-Government Digital Services availability and usage, reveal that often services are available but ignored by citizens. In our hypo...
DGO
2008
13 years 6 months ago
2008
The promise of E-Government (and its more recent spin-offs of EDemocracy, E-Participation, E-Procurement, and a range of other "E-`s") is to engage citizenry in governme...
SOPR
1998
13 years 4 months ago
1998
Many organizations provide information technology services, either to external or internal customers. They maintain software, operate information systems, manage and maintain work...