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CAISE
2005
Springer
13 years 10 months ago
An Ontological Approach for Eliciting and Understanding Needs in e-Services
Abstract. The lack of a good understanding of customer needs within eservice initiatives caused severe financial losses in the Norwegian energy sector, resulting in the failure of...
Ziv Baida, Jaap Gordijn, Hanne Sæle, Hans Ak...
FIS
2008
13 years 6 months ago
e-Services in a Networked World: From Semantics to Pragmatics
Today's economy is a service economy, and an increasing number of services is electronic, i.e. can be ordered and provisioned online. Examples include Internet access, email a...
Jaap Gordijn, Sybren de Kinderen, Vincent Pijpers,...
REFSQ
2010
Springer
13 years 8 months ago
A Domain Ontology Building Process for Guiding Requirements Elicitation
[Context and motivation] In Requirements Management, ontologies are used to reconcile gaps in the knowledge and common understanding among stakeholders during requirement elicitati...
Inah Omoronyia, Guttorm Sindre, Tor Stålhane...
ADMI
2009
Springer
13 years 11 months ago
Concept Learning for Achieving Personalized Ontologies: An Active Learning Approach
In many multiagent approaches, it is usual to assume the existence of a common ontology among agents. However, in dynamic systems, the existence of such an ontology is unrealistic ...
Murat Sensoy, Pinar Yolum
AAAI
2006
13 years 6 months ago
Using an Ontology for Knowledge Acquisition
We describe an approach to distributed knowledge acquisition using an ontology. The ontology is used to represent and reason about soldier performance. These methods are embedded ...
Stacy Lovell, Webb Stacy