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» Assessments of Usability Engineering Processes: Experiences ...
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IADIS
2004
13 years 7 months ago
Mastering the mystery through 'SAIQ' metrics of user experience in telecollaboration business systems
In the preparation of technology transition, the contextual and alternative definitions of the usability heuristics of multifaceted role of the best practice methodology of Teleco...
Venkatesh Mahadevan, Zenon Chaczko, Robin Braun
AUIC
2006
IEEE
13 years 11 months ago
Middle-aged users' experience of short message service
Short Message Service (SMS) is a popular form of nonverbal mobile communication. To date, most research has focused upon the use of SMS by teenagers and young adults. Our work exa...
Christine Soriano, Gitesh K. Raikundalia, Jakub Sz...
HICSS
2003
IEEE
140views Biometrics» more  HICSS 2003»
13 years 11 months ago
Business Process Engineering versus E-Business Engineering - A summary of case experiences
Business process re-engineering has overcome the hype of the nineties of the last century and has become an engineering discipline. With the advent of e-business a new era of unce...
Wil Janssen, Maarten Steen, Henry M. Franken
SIGSOFT
2001
ACM
14 years 6 months ago
An empirical study on the utility of formal routines to transfer knowledge and experience
Most quality and software process improvement frameworks emphasize written (i.e. formal) documentation to convey recommended work practices. However, there is considerable skeptic...
Reidar Conradi, Tore Dybå