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CSREAEEE
2006
189views Business» more  CSREAEEE 2006»
13 years 7 months ago
Management of Dynamic and Adaptive Workflow Business Processes
: Collaborative and dynamic workflow management systems in logistic companies require strong information systems and computer support. Business processes in such industries general...
Leo Pudhota, Elizabeth Chang
ESWA
2008
219views more  ESWA 2008»
13 years 5 months ago
Business intelligence approach to supporting strategy-making of ISP service management
The recent deregulation of telecommunication industry by the Taiwanese government has brought about the acute competition for Internet Service Providers (ISP). Taiwan's ISP i...
Sheng-Tun Li, Li-Yen Shue, Shu-Fen Lee
HICSS
2008
IEEE
148views Biometrics» more  HICSS 2008»
14 years 1 days ago
Combining RFID Technology and Business Intelligence for Supply Chain Optimization' Scenarios for Retail Logistics
“Radio Frequency Identification” (RFID) and the related EPC standards promise to enable an automatic collection of supply chain data for optimization purposes. While extensive...
Henning Baars, Hans-Georg Kemper, Heiner Lasi, Mar...
HICSS
2008
IEEE
229views Biometrics» more  HICSS 2008»
14 years 1 days ago
The Business Value of CRM Systems: A Resource-Based Perspective
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
Shutao Dong, Kevin Zhu
ECIS
2000
13 years 7 months ago
Rapid Knowledge Deployment in an Organizational-Memory-Based Workflow Environment
Abstract-- Knowledge management is becoming a fashion in many organizations. This entails the danger that large investments in knowledge externalization are made with little short-...
Ralf Klamma, Sylvia Schlaphof