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» Business process mining: An industrial application
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ICCD
1997
IEEE
254views Hardware» more  ICCD 1997»
13 years 9 months ago
Intelligent RAM (IRAM): The Industrial Setting, Applications and Architectures
The goal of Intelligent RAM (IRAM) is to design a cost-effective computer by designing a processor in a memory fabrication process, instead of in a conventional logic fabrication ...
David A. Patterson, Krste Asanovic, Aaron B. Brown...
HICSS
2003
IEEE
214views Biometrics» more  HICSS 2003»
13 years 11 months ago
An Event Driven Approach to Customer Relationship Management in e-Brokerage Industry
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
ICEIS
2007
IEEE
13 years 12 months ago
Challenges in Business Process Analysis
Business process analysis ranges from model verification at design-time to the monitoring of processes at run-time. Much progress has been achieved in process verification. Today...
Wil M. P. van der Aalst
IEAAIE
1999
Springer
13 years 9 months ago
Using Cases for Process Modelling: An Example from the Water Supply Industry
This paper describes the use of cases as a process representation technique and shows how case base reasoning can be used to navigate through, or execute a complex control process....
Guy Saward
AUSDM
2007
Springer
93views Data Mining» more  AUSDM 2007»
13 years 11 months ago
Customer Analytics Projects: Addressing Existing Problems with a Process that Leads to Success
This article explicitly outlines an approach designed to allow optimal utilisation of Analytics in the industry setting. The paper focuses on the key stages of the Analytics proce...
Inna Kolyshkina, Simeon J. Simoff