91 search results - page 2 / 19 » Discovering relationships between service and customer satis... |
IADIS
2004
13 years 7 months ago
2004
The Internet/World Wide Web (Web) is an important way for the sharing of business information between retail firms and their customers. Although electronic commerce (e-commerce) h...
HICSS
2003
IEEE
13 years 10 months ago
2003
IEEE
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
ICDE
2005
IEEE
14 years 6 months ago
2005
IEEE
Previous work on mining transactional database has focused primarily on mining frequent itemsets, association rules, and sequential patterns. However, interesting relationships be...
WOA
2004
13 years 6 months ago
2004
The management of one-to-one business interaction is challenged by the latency in the acquisition of information about the individual customer's preferences. Although sharing ...
JCM
2006
13 years 5 months ago
2006
Heterogeneous subscriber base with wide range of wireless services makes the wireless service market more challenging for a service provider (SP). This challenge is related to the ...