Today the World Wide Web is seen as an unique medium for interaction. Every organisation has or is about to have its own Web site, aiming to attract as much visitors as each one c...
This paper takes an overview of the web mining concept and how it can be useful and beneficial to the business improvement by facilitating its applications in various areas over t...
The rapid e-commerce growth has made both business community and customers face a new situation. Due to intense competition on the one hand and the customer's option to choose...
Innovative eCustoms solutions play an important role in the pan-European eGovernment strategy. The underlying premise is interoperability postulating a common understanding of pro...
Tobias Vogel, Alexander Schmidt, Alexander Lemm, H...
: Quality early warning and proactive customer churn detection are two examples of applications that can benefit from insights gained from unstructured text data. The term “Unstr...