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GI
2007
Springer
13 years 11 months ago
Dealing with Knowledge Intensive Services in E-Government. A Case Study
Abstract: Governmental processes are complex and knowledge-intensive. Most process management systems fail to support them in an adequate way. On the other hand semantic technologi...
Daniela Feldkamp, Knut Hinkelmann, Holger Wache
ICALT
2006
IEEE
13 years 11 months ago
Design of Knowledge Management Learning System based on Service-Oriented Architecture
In this paper, we propose a framework of Knowledge Management Learning System (KMLS) for adult education based on a learning process and a ServiceOriented Architecture (SOA). Acco...
Wan-Jen Chang, Hsuan-Hung Chen, Hui-Kai Su, Yuan-S...
ECIS
2001
13 years 6 months ago
The role of knowledge management in moving to a customer-focused organisation
Organisations are becoming increasingly more reliant on leveraging their information and knowledge to gain competitive advantage. The creation, storage and dissemination of inform...
Graeme G. Shanks, Emily Tay
HICSS
2008
IEEE
180views Biometrics» more  HICSS 2008»
13 years 11 months ago
Systems Theory and Knowledge Management Systems: The Case of Pratt-Whitney Rocketdyne
Abstract. Despite a growing body of research on knowledge management (KM) systems, many managers are still unsure how they can implement a KM system that will effectively contribut...
Mark Chun, Kiho Sohn, Priscilla Arling, Nelson F. ...
ECIS
2004
13 years 6 months ago
Inter-organizational knowledge management systems: typology and cases
Although companies are more and more developing complex networks of connections with their partners and customers and shifting their focus towards expanding the knowledge manageme...
Kostas Kafentzis, Dimitris Apostolou, Gregoris Men...