76 search results - page 3 / 16 » Secure Monitoring of Service Level Agreements |
ICSOC
2007
Springer
13 years 11 months ago
2007
Springer
Software systems built by composing existing services are more and more capturing the interest of researchers and practitioners. The envisaged long term scenario is that services, ...
CONEXT
2008
ACM
13 years 7 months ago
2008
ACM
Due to recent large-scale deployments of delay and losssensitive applications, there are increasingly stringent demands on the monitoring of service level agreement metrics. Altho...
CLUSTER
2008
IEEE
13 years 5 months ago
2008
IEEE
Service providers and their customers agree on certain quality of service guarantees through Service Level Agreements (SLA). An SLA contains one or more Service Level Objectives (S...
SIGSOFT
2008
ACM
13 years 5 months ago
2008
ACM
If an organization depends on the service quality provided by another organization it often enters into a bilateral service level agreement (SLA), which mitigates outsourcing risk...
AIMS
2010
Springer
13 years 7 months ago
2010
Springer
Service-level agreements (SLA) definition and monitoring are open issues within the IT Service Management (ITSM) domain. Our main goals are to propose a model-based approach to IT ...