21 search results - page 2 / 5 » The role of knowledge management in moving to a customer-foc... |
OZCHI
2006
ACM
13 years 11 months ago
2006
ACM
Some corporations have adopted a Wiki on their Intranets for employees to collectively store, edit and access workrelated material such as reports, best-practice features, and doc...
HICSS
2003
IEEE
13 years 10 months ago
2003
IEEE
In the challenges faced by organisations in the area of knowledge management, there is clearly a role for information and communications technologies in supporting the exploitatio...
IJAMC
2006
13 years 5 months ago
2006
: In the past decade, knowledge management has played a critical and active role in business settings at the organisation level. Recently, the importance of knowledge management is...
ECIS
2000
13 years 6 months ago
2000
The paper explores the nature of professional intellect and the requirements for managing it, an area acknowledged as being under-researched. Five case studies in the professional ...
ECIS
2001
13 years 6 months ago
2001
Despite evidence that the majority of knowledge management (KM) initiatives miscarry, there has been a paucity of critical, in-depth research into the causes of failure. In this p...