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» Trading services in ontology-driven markets
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WSC
1998
13 years 6 months ago
Using Simulation in Call Centers
A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
Vivek Bapat, Eddie B. Pruitte Jr.
HICSS
2003
IEEE
214views Biometrics» more  HICSS 2003»
13 years 10 months ago
An Event Driven Approach to Customer Relationship Management in e-Brokerage Industry
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
ECIS
2000
13 years 6 months ago
Trust in Electronic Learning and Teaching Relationships: The Case of WINFO-Line
Electronic relationships in the context of electronic commerce and especially in the context of electronic learning and teaching are on the rise. However, besides the well known te...
Harald F. O. von Kortzfleisch, Udo Winand
ISSA
2004
13 years 6 months ago
Are Current B2b Security Standards Antithetical To Global Interoperability?
This paper argues that powerful impetus exists for the realisation of a global multilateral electronic market infrastructure, as envisaged by the ebXML1 endeavour. Crucial in this...
Maree Pather
ATAL
2008
Springer
13 years 6 months ago
Pan-supplier stock control in a virtual warehouse
We describe the commercial application of agents to the handling of catalogue and stock-control for the selling of books on the internet. The primary characteristic of the target ...
Emad El-Deen El-Akehal, Julian A. Padget