Voluntary standardisation bodies regularly issue calls for increased user participation in their work groups. This paper challenges such calls. It suggests that users are not norm...
This paper argues that powerful impetus exists for the realisation of a global multilateral electronic market infrastructure, as envisaged by the ebXML1 endeavour. Crucial in this...
We empirically compare five different publicly-available phrase sets in two large-scale (N = 225 and N = 150) crowdsourced text entry experiments. We also investigate the impact ...
Personal robots and screen agents can be equipped with social abilities to facilitate interaction. This paper describes our research on the influence of these abilities on elderly...
To build systems shielding users from fraudulent (or phishing) websites, designers need to know which attack strategies work and why. This paper provides the first empirical evide...