10 search results - page 1 / 2 » WebQual: An Exploration of Web-Site Quality |
ECIS
2000
13 years 6 months ago
2000
- The issue of web-site quality is tackled from the perspective of the `voice of the customer'. Quality function deployment (QFD) is adopted as a framework for identifying web...
JECR
2002
13 years 4 months ago
2002
WebQual is a method for assessing the quality of Web sites. The method has been developed iteratively through application in various domains, including Internet bookstores and Int...
ECIS
2001
13 years 6 months ago
2001
This paper reports on the evaluation of wireless Internet news sites using the WebQual/m instrument. From initial application in the domain of traditional Internet Web sites, the ...
ICWE
2004
Springer
13 years 10 months ago
2004
Springer
This work presents an empirical study on Web quality measurement. We evaluate the performance and reliability of Web as perceived by the end users located at the Wroclaw University...
HICSS
2005
IEEE
13 years 10 months ago
2005
IEEE
The Extended Web Assessment Method (EWAM) is an evaluation tool specifically created for the assessment of electronic commerce applications. The method is based on an evaluation g...