HCI
2009
13 years 2 months ago
2009
:
EMNLP
2009
13 years 2 months ago
2009
In the early days of email, widely-used conventions for indicating quoted reply content and email signatures made it easy to segment email messages into their functional parts. To...
NAACL
2010
13 years 2 months ago
2010
Automatically finding email messages that contain requests for action can provide valuable assistance to users who otherwise struggle to give appropriate attention to the actionab...
EMNLP
2010
13 years 2 months ago
2010
This work concerns automatic topic segmentation of email conversations. We present a corpus of email threads manually annotated with topics, and evaluate annotator reliability. To...
ACSAC
2010
IEEE
13 years 2 months ago
2010
IEEE
IP blacklists are a spam filtering tool employed by a large number of email providers. Centrally maintained and well regarded, blacklists can filter 80+% of spam without having to...
TAL
2010
Springer
13 years 2 months ago
2010
Springer
Answering email by standard answers is a common practice at contact centers. Our research assists this process by creating reply messages that contain one or several standard answe...
SOCINFO
2010
13 years 2 months ago
2010
As online social networks (OSN) attempt to mimic real life social networks, we have made progress towards using OSNs to provide us with data to allow for richer and more robust onl...
JCS
2010
13 years 3 months ago
2010
Phishing emails usually contain a message from a credible looking source requesting a user to click a link to a website where she/he is asked to enter a password or other confide...
INFOCOM
2010
IEEE
13 years 3 months ago
2010
IEEE
—This paper presents CARE, an autonomous email reputation system based on inter-domain collaboration. Within the framework of CARE, each domain independently builds its reputatio...
ASUNAM
2010
IEEE
13 years 3 months ago
2010
IEEE
—In email networks, user behaviors affect the way emails are sent and replied. While knowing these user behaviors can help to create more intelligent email services, there has no...