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CSCW
1999
ACM
10 years 3 months ago
Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work
No work is inherently either visible or invisible. We always "see" work through a selection of indicators: straining muscles, finished artifacts, a changed state of affai...
Susan Leigh Star, Anselm Strauss
CSCW
1999
ACM
10 years 3 months ago
Voice Loops as Coordination Aids in Space Shuttle Mission Control
Voice loops, an auditory groupware technology, are essential coordination support tools for experienced practitioners in domains such as air traffic management, aircraft carrier o...
Emily S. Patterson, Jennifer Watts-Perotti, David ...
books