A challenge for enterprises is to ensure conformance of their business processes with imposed compliance rules. Usually, the latter may constrain multiple perspectives of a busines...
David Knuplesch, Manfred Reichert, Akhil Kumar 000...
Service processes, for example in transportation, telecommunications or the health sector, are the backbone of today’s economies. Conceptual models of such service processes enab...
Even though considerable progress regarding the technical perspective on modeling and supporting business processes has been achieved, it appears that the human perspective is stil...
Cornelia Haisjackl, Jakob Pinggera, Pnina Soffer, ...
This paper provides an overview of a socio-technical toolbox (STT) based on a combination of methods from a number of contemporary sociotechnical (ST) methodologies. The STT suppor...