Technologies that are intentionally designed to change a person’s attitude or behaviors are emergent. Designers of these technologies frequently use implementations of influence...
Post adoption behaviours of e-service users are important for e-service providers to increase both their revenues and profits. This paper develops a model to investigate the facto...
Taking a process research approach, we have followed a government agency in the railroad industry over a six-year-period as they have engaged in an IT-based innovation project. Pr...
With the wide deployment of digital technologies, come along information artefacts in various forms for various purposes that consumers have to interact with. This paper reports a...