A simulation was commissioned to understand the interactions that constrain the capacity of a steel plant. The aim was for this to become a reusable tool that could evaluate the e...
In this paper we develop a two stage algorithm for scheduling call centers with strict SLAs and arrival rate uncertainty. The first cut schedule can be developed in less than a mi...
Cluster tools have been one of the proposed alternatives to improve operations performance in semiconductor fabrication. The benefits include high yield throughput, less contamina...
Amit Kumar Gupta, Peter Lendermann, Appa Iyer Siva...
In the construction industry, a specialist subcontractor manages a taskforce of single-skilled laborers to work on multiple construction sites, aiming to minimize the total cost a...
Optimization and design of production and service operations has been a cornerstone of simulation applications for many years. Recently there has been increasing interest in excel...