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CHI
2009
ACM

CoSense: enhancing sensemaking for collaborative web search

15 years 13 days ago
CoSense: enhancing sensemaking for collaborative web search
Making sense of the information found during an investigational Web search task can be daunting. With the recent emergence of tools to support collaborative Web search, the associated sensemaking task has become even more complex, requiring sense to be made not only of the products of a search (i.e., results found) but of the process, as well (i.e., group division of labor and decision-making). We present the findings of a formative study illustrating the sensemaking challenges posed by collaborative search tools. Based on these findings, we created CoSense, a system that supports sensemaking for collaborative Web search tasks by providing several rich, interactive views of a group's search activities. We describe an evaluation of CoSense, reflecting on how its features supported different aspects of sensemaking, and how future collaborative search systems can benefit from these findings. Author Keywords Collaborative search, sensemaking, trajectories, awareness. ACM Classificati...
Sharoda A. Paul, Meredith Ringel Morris
Added 24 Nov 2009
Updated 24 Nov 2009
Type Conference
Year 2009
Where CHI
Authors Sharoda A. Paul, Meredith Ringel Morris
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