Dependable domestic systems design: A socio-technical approach

13 years 6 months ago
Dependable domestic systems design: A socio-technical approach
This paper describes a model that defines the attributes of domestic systems that lead to system dependability and a user-oriented specification method for support systems based on this model. We start by discussing technical dependability models and discuss how these have to be extended for use in a domestic context. We present an extended dependability model based on a socio-technical perspective. This extends the technical notion of dependability to take into account fitness for purpose, acceptability and adaptability. We then go on to discuss MDDS – a questionnaire-based method that reflects the socio-technical dependability model. It is intended for use by social care professionals who are specifying and designing support systems for older or disabled people. MDDS provides a basis for examining a design from a dependability perspective. We illustrate the use of the method and conclude with a discussion of its qualitative evaluation. Ó 2007 Elsevier B.V. All rights reserved...
Ian Sommerville, Guy Dewsbury
Added 15 Dec 2010
Updated 15 Dec 2010
Type Journal
Year 2007
Where IWC
Authors Ian Sommerville, Guy Dewsbury
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