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SIGSOFT
2009
ACM

Improving bug triage with bug tossing graphs

14 years 6 months ago
Improving bug triage with bug tossing graphs
A bug report is typically assigned to a single developer who is then responsible for fixing the bug. In Mozilla and Eclipse, between 37%-44% of bug reports are "tossed" (reassigned) to other developers, for example because the bug has been assigned by accident or another developer with additional expertise is needed. In any case, tossing increases the time-to-correction for a bug. In this paper, we introduce a graph model based on Markov chains, which captures bug tossing history. This model has several desirable qualities. First, it reveals developer networks which can be used to discover team structures and to find suitable experts for a new task. Second, it helps to better assign developers to bug reports. In our experiments with 445,000 bug reports, our model reduced tossing events, by up to 72%. In addition, the model increased the prediction accuracy by up to 23 percentage points compared to traditional bug triaging approaches. Categories and Subject Descriptors D2.7 [...
Gaeul Jeong, Sunghun Kim, Thomas Zimmermann
Added 19 Nov 2009
Updated 19 Nov 2009
Type Conference
Year 2009
Where SIGSOFT
Authors Gaeul Jeong, Sunghun Kim, Thomas Zimmermann
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