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2008
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Paper interface to electronic medical records: a case of usage-driven technology appropriation

14 years 1 months ago
Paper interface to electronic medical records: a case of usage-driven technology appropriation
We conducted a 6-month project with a physical therapy clinic, involving equal parts ethnographic fieldwork and rapid prototyping. It differed from most reported user-informed design by having an explicit dual purpose. On the one hand, the prototype should provide significant, measurable improvements for the field site. On the other hand, the project sponsor did not intend to develop the prototype into a product but rather identify future opportunities and needs in the small-to-medium health care sector, requirements for next generation multifunction peripherals (MFPs), and business applications of existing technology. Thus, the project simultaneously investigated specific solutions for a specific work practice while looking for key technologies to address future needs. This paper provides a detailed account of the process and results, highlighting particular contingencies that come with a dual-purpose exploration, as well as the benefits of a small, focused team that "oscillates...
Elin Rønby Pedersen, Greg Wolff
Added 12 Oct 2010
Updated 12 Oct 2010
Type Conference
Year 2008
Where ACMDIS
Authors Elin Rønby Pedersen, Greg Wolff
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