Process mining in CSCW systems

13 years 6 months ago
Process mining in CSCW systems
Process mining techniques allow for extracting information from event logs. For example, the audit trails of a workflow management system or the transaction logs of an enterprise resource planning system can be used to discover models describing processes, organizations, and products. Traditionally, process mining has been applied to structured processes. In this paper, we argue that process mining can also be applied to less structured processes supported by Computer Supported Cooperative Work (CSCW) systems. In addition, the ProM framework is described. Using ProM a wide variety of process mining activities are supported ranging from process discovery and verification to conformance checking and social network analysis.
Wil M. P. van der Aalst
Added 13 Oct 2010
Updated 13 Oct 2010
Type Conference
Year 2005
Authors Wil M. P. van der Aalst
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