Sciweavers

HICSS
2003
IEEE

Towards a Flexible ICT-Architecture for Multi-Channel E-Government Service Provisioning

14 years 20 days ago
Towards a Flexible ICT-Architecture for Multi-Channel E-Government Service Provisioning
The planning and subsequent nationwide implementation of E-government service provisioning faces a number of challenges at the level of municipalities in the Netherlands. Initiatives are confronted with a highly fragmented ICT-architecture that has been vertically organized around departments and with hardly any common horizontal functionality. This situation is even further enforced by a defacto duopoly on the software market of information systems used by municipalities. The provision of services over web-based channels leads to a need for a more flexible, open ICTarchitecture based on standardized elements. The goal of the research presented in this paper is to determine the feasibility of a component-based approach to meet the aforementioned challenge for a more flexible, open ICT architecture. The research consisted of two parts (1) the identification of opportunities for generic components in the ICT-architecture of municipalities and (2) supporting the evaluation of these oppor...
Marijn Janssen, René W. Wagenaar, Jaap Beer
Added 04 Jul 2010
Updated 04 Jul 2010
Type Conference
Year 2003
Where HICSS
Authors Marijn Janssen, René W. Wagenaar, Jaap Beerens
Comments (0)