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SOUPS
2009
ACM

Who's viewed you?: the impact of feedback in a mobile location-sharing application

13 years 9 months ago
Who's viewed you?: the impact of feedback in a mobile location-sharing application
Feedback is viewed as an essential element of ubiquitous computing systems in the HCI literature for helping people manage their privacy. However, the success of online social networks and existing commercial systems for mobile location sharing which do not incorporate feedback would seem to call the importance of feedback into question. We investigated this issue in the context of a mobile location sharing system. Specifically, we report on the findings of a field deployment of Locyoution, a mobile location sharing system. In our study of 56 users, one group was given feedback in the form of a history of location requests, and a second group was given no feedback at all. Our major contribution has been to show that feedback is an important contributing factor towards improving user comfort levels and allaying privacy concerns. Participants’ privacy concerns were reduced after using the mobile location sharing system. Additionally, our study suggests that peer opinion and technic...
Janice Y. Tsai, Patrick Gage Kelley, Paul Hankes D
Added 28 May 2010
Updated 28 May 2010
Type Conference
Year 2009
Where SOUPS
Authors Janice Y. Tsai, Patrick Gage Kelley, Paul Hankes Drielsma, Lorrie Faith Cranor, Jason I. Hong, Norman M. Sadeh
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