This paper proposes an approach for evaluating the relationship with a customer, leading to the creation of a Customer Intimacy Grade (CIG), across multiple levels of granularity: ...
Abstract In this paper we present how Semantic Web Service technology can be used to overcome process and data heterogeneity in a B2B integration scenario. While one partner uses s...
Maciej Zaremba, Maximilian Herold, Raluca Zaharia,...