- In this paper we investigate techniques offered by current object-oriented development methods for the specification of the user-system dialogue aspect of a software system. Curr...
We address the issue of on-line detection of communication problems in spoken dialogue systems. The usefulness is investigated of the sequence of system question types and the wor...
- Web-based information systems (WBIS) include the website part and the system part, and easy-to-use website is particular critical to the success of WBIS. This paper argues that t...
Although speech recognition systems have become more reliable in recent years, they are still highly error-prone. Other components of a spoken language dialogue system must then b...
This paper presents a general architecture towards a more generic approach to conversational agents. Our architecture contains generic (in sense of application independent) natura...