We present an architecture for spoken dialogue systems where first-order inference (both theorem proving and model building) plays a crucial role in interpreting utterances of dia...
This paper explores how user modelling can work as an aid for human assistants in a user support system for web sites. Information about the user can facilitate for the assistant t...
Designing the dialogue policy of a spoken dialogue system involves many nontrivial choices. This paper presents a reinforcement learning approach for automatically optimizing a di...
Satinder P. Singh, Diane J. Litman, Michael J. Kea...
When building a new spoken dialogue application, large amounts of domain specific data are required. This paper addresses the issue of generating in-domain training data when litt...
Abstract. We have explored the role of user modelling in live help systems for e-commerce web sites. There are several potential benefits with user modelling in this context: 1) H...