Many exceptional situations arise during the execution of an application. When developing dependable software, the first step is to foresee these exceptional situations and docume...
Software systems no longer evolve as separate entities but are also integrated with each other. The purpose of integrating software systems can be to increase user-value or to dec...
Taxonomic case retrieval systems significantly outperform standard conversational case retrieval systems. However, their feature taxonomies, which are the principal reason for thei...
In this paper, we describe an outline of “Procedure based help desk system”. Preparing enough amounts of contents for help desk system is important for constructing an efficie...
This paper presents an approach for representing, and providing computer support for, the configuration of interactive systems, particularly ubiquitous systems, that offers a flexi...